What is the minimum order value to purchase?
What is the minimum order value to purchase?
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We accept orders with a minimum value of ₹5,000 or above.
Where do you deliver? How will the parcel be delivered?
Where do you deliver? How will the parcel be delivered?
We supply products all over India.
For small parcels, we dispatch via courier services.
For larger consignments, we use transport services based on the customer's preference.
We always choose the most convenient method for you.
Which courier service do you use?
Which courier service do you use?
Within Tamil Nadu: We primarily use ST Courier.
For other states: We use DTDC.
If you prefer a specific courier and it’s available in your area, we’re happy to accommodate.
Can we order products without the urbanKID label?
Can we order products without the urbanKID label?
Unfortunately, no. Since we produce in bulk, label customization or removal is not available for standard orders.
Can we use our own brand label for bulk orders?
Can we use our own brand label for bulk orders?
Yes, we offer custom label options for bulk orders.
The minimum quantity is 900 pieces per model to avail this service.
Can you manufacture a new model based on our sample?
Can you manufacture a new model based on our sample?
Yes, we can develop new models if you provide a sample.
However, this is only available for bulk orders. Please contact us directly for more details on customized manufacturing.
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